Complaints to NIC which give reason for the low patronage of insurance in Ghana
Top Ten non–Life Insurers with the most complaints
Common types of complaints
Most complaints in the Non–Life sector were related to motor insurance.
The common types of complaints received are:
– Dispute over quantum
– Delay in payments of settled claims
– Delay in settlements of claims and
– Repudiation of claims
– Dispute over quantum
– Delay in payments of settled claims
– Delay in settlements of claims and
– Repudiation of claims
In the Life sector, the complaints were mainly related to:
– Delay in processing matured policies and payments
– Delay in refunding wrongful deductions
– Perceived low surrender values and
– Unauthorised premium deductions.
Read also
How to make a Claim of your Insurance through NIC
How to cancel any insurance policy or wrong deductions and get your money back
