OPERATION “NO FREE CONSUMPTION”
The Electricity Company of Ghana (ECG) wishes to inform all
customers and users of electricity who are consuming electricity
without paying for it that ECG is embarking on Operation No Free
Consumption, effective Thursday, 1st February, to Friday, 15th
February, 2024.
During this exercise, ECG teams will, among others, be on the field
to undertake the following activities:
• Update customer details (phone numbers, GPS addresses, etc.)
Collect any arrears and disconnect for non-payment of arrears.
• Pick pictorial readings of all postpaid meters with our new
meter reading electronic device (Zeus Mobile device).
• Capture/regularize all SHEP/non-ECG meters on our Zeus
mobile device for customers to pay the regularization fee.
In view of this exercise, the regional and district offices will
operate with a lean staff pool who will provide essential services
to customers during this exercise.
