GA Child Support Portal | Phone Number

Table of Contents

Here is the GA Child Support Portal and Phone number as you seek, explore some of the frequently asked questions and Answers.

The Georgia Child Support eServices Portal can be accessed now.

You’ll be able to Access and do the following on the portal
Make A Payment
Reset Your Password
Apply For Services
Application Status

How to Apply for Child Support

Custodial or non-custodial parents may apply for services at the local agency in their county of residence, or they may obtain an application from the website.

A non-refundable processing fee of $25.00 (money order or certified check) is required at the time of application.

How child support Amounts are Decided

Child Support Services follows guidelines established by State Law in establishing support amounts.

You may view a copy of Georgia guidelines (O.C.G.A. 19-6-15) by linking to Georgia Child Support Law.

Fees for Additional Action

Child Support Services has legal authority to charge fees for services provided.

Can you take a paternity Test

Before the court can order child support and medical support, paternity must be established. Effective July 1, 2015, paternity testing is mandatory in all DCSS Child Support Cases if paternity has not already been established.

Paternity Testing is also available to alleged fathers if paternity has been previously established by a court order, marriage or Voluntary Paternity Acknowledgment and is being disputed.

If paternity has not already been established or paternity has been established but is being disputed, DCSS will order that a paternity test be conducted. Testing is done by Buccal Swabbing (saliva) or by drawing a blood sample. The test is more than 99% accurate.

Collection of money for unpaid medical bills

You must obtain a judgment for unpaid medical bills and provide a certified copy of the judgment to your local Child Support office. Child Support will then take action to collect the judgment.

Status of your Case

Registered customers can review actions taken on their case via the DCSS Mobile Application by accessing Case Function on the Home screen of the GA Child Support Portal.

If a customer does not have access to a mobile device or the internet, the Customer Contact Center can be contacted by calling 1-844-MYGADHS (1-844-694-2347).

Customers can also visit a local child support office.

18 years child still in school but child support has stopped

Any Georgia court order issued after 1993 establishing child support amounts should provide for support to continue until the child turns 18.

If the child is still in high school past the age of 18, support will continue until the child finishes high school or reaches the age of 20, whichever occurs first.

If your court order was issued prior to 1993 or in a state other than Georgia, support is due as indicated in the court order.

Generally, Georgia court orders entered prior to 1993 cannot be modified to extend support past the child’s 18th birthday.

Fatherhood and Visitation Policies

Through the Fatherhood Program, DCSS works with parents who are unemployed or underemployed to help them to pay their full child support obligation.

The program assists parents with locating resources leading to careers or employment paying above minimum wage, increased self-sufficiency, and financial involvement in the lives of their children.

Visitation

The Child Access and Visitation Program addresses the needs of non-custodial parents who want visitation with their children.

Research has shown that parental contact is related to the payment of child support and the father’s involvement in the lives of his child(ren) improves the child’s development and self-esteem.

To qualify for this program, the non-custodial parent must have an active case with DCSS.

Please check with your local DCSS office for the availability of this program in your area.

TANF/GAP

Temporary Assistance for Needy Families is a public assistance cash grant that is provided to households with qualifying minor children.

Apply

To apply for TANF, go to the Department of Family and Children Services (DFCS) in the county where you live.

The amount of child support you received will depend upon your household Standard of Need and the amount of your TANF grant.