Zambia Revenue Authority Recruitment ZRA 2024

Zambia Revenue Authority Recruitment ZRA

Apply for this year’s ZRA Recruitment

JOB OPPORTUNITIES

In line with corporate priorities aimed at ensuring optimization of revenue collection and increased tax compliance on one hand and the need to effectively manage the numerous challenges and opportunities in the fast-changing business environment on the other, ZRA is seeking highly motivated, result-oriented well-qualified, and experienced professionals to fill the following vacancies in Zambia Revenue Authority.

Reporting directly to the Senior ICT Officer – Communications Support (Voice), the job holder is expected to effectively support the ZRA business through the provision of timely, cost-effective, efficient, and professional I.T. communication services through consultation, agreements, and research, with customers and service providers by developing and implementing I.T strategies, standards and procedures to achieve corporate goals.

MAIN DUTIES/ACCOUNTABILITIES

• To ensure that the VHF and HF Radio systems are operational.
• To reprogram all radio equipment on new channels,
• To ensure that there are no intruders on ZRA channels
• To supervise radio operators
• To train radio operators
• Effective utilization of communications equipment accessories, service manuals, essential tools, and spares
• To repair VHF and HF Radio equipment and their accessories
• To conduct routine maintenance on VHF and HF communications equipment
• To undertake installations of VHF and HF Radio systems.
• To undertake the configuration of VHF and HF Radio systems
• Carrying out research on the latest IT Radio communications trends in the world and providing advice and recommending direction to IT management on IT communication matters

MINIMUM REQUIREMENTS

• Grade Twelve (12) School Certificate or General Certificate of Education Equivalent
• Minimum of Bachelor’s Degree in Telecommunications/Electronics or equivalent
• Not less than two years experience in the ICT profession

OTHER SKILLS AND ATTRIBUTES

• Analytical Skills
• ICT Technical skills
• Oral Communication skills
• Written communication skills
• Problem-solving skills
• Computer literacy

Reporting directly to the IT Manager-Security and Quality Assurance, the job holder is expected to effectively support the ZRA business through the provision of timely, cost-effective, efficient, and professional I.T. Security and Quality Assurance through consultation, agreements, and research, with ZRA IT, Divisions and service providers. This includes protecting the confidentiality, availability, and integrity of information and maintaining the technical mechanisms of legitimate access to it.

MAIN DUTIES/ACCOUNTABILITIES

• To quality assure all IT systems.
• To quality assure all IT business recovery activities, facilities, and plans.
• To implement quality assurance methodologies, standards, procedures, and policies to achieve business objectives
• To carry out quality assurance awareness and training for business units
• To ensure that all existing IT systems are properly licensed.
• To ensure adherence to IT standards, policies, and procedures by all business units, service providers, and consultants.
• To ensure effective documentation and distribution of IT standards, policies, and procedures
• To research the latest and/or most effective IT Security and Quality Assurance trends

MINIMUM REQUIREMENTS

• Grade Twelve (12) School Certificate or General Certificate of Education Equivalent
• Minimum Degree in Computers or equivalent
• Not less than two years experience in the ICT profession

OTHER SKILLS AND ATTRIBUTES

• Analytical Skills
• ICT Technical skills
• Oral Communication skills
• Written communication skills
• Problem-solving skills
• Computer security and quality assurance skills
• Risk Analysis Skills

Reporting directly to the Senior ICT Officer – Analyst/Programmer, the job holder is expected to develop where prescribed, computer systems in ZRA and to ensure their services and facilities meet business needs through integration of various systems as well as to provide support for any outsourced systems.

MAIN DUTIES/ACCOUNTABILITIES

• Carry out system development and implementation for systems that will assist in achieving a sustainable increase in revenue collection
• Document all systems developed according to system development standards and ensure that the accepted methodology is followed.
• Strengthen existing information systems to enhance efficiency, coordination, and complete integration between various ZRA systems
• Develop and implement IT systems development standards and procedures
• Ensure that system enhancements are effected as prescribed
• Ensure that system amendments are tested before installation

MINIMUM REQUIREMENTS

• Grade Twelve (12) School Certificate or General Certificate of Education Equivalent
• Degree in Computer Science or equivalent
• Not less than three years experience in the Information and Communication Technology profession

OTHER SKILLS AND ATTRIBUTES

• Analytical Skills
• Information Technology technical skills
• Computer literacy
• Oral and written Communication skills
• Problem-solving skills
• Planning Skills

Reporting to the Procurement Controller, the job holder will be responsible for the day-to-day operations of the procurement activities through the timely sourcing of goods, services, works, and consulting services to meet organizational requirements.

MAIN DUTIES/ACCOUNTABILITIES

• Preparation of bidding documents for goods works, and consultant services by the approved procurement plan for review by the Procurement Controller;
• Preparing evaluation reports and procurement committee papers;
• Undertaking market research to ensure purchases are sourced from the most competitive source;

• Preparing and drafting contracts for goods, works, and services;
• Ensuring that all procurement records are properly kept and up to date;
• Timely preparation of periodic and ad-hoc procurement reports as required;
• Administering tender closing and opening and preparing tender opening reports;
• Ensuring timely matching and verification of supplier and service providers’; invoices in the SAP system for onward transmission to the Finance Department;

REQUIREMENTS

• Bachelor’s Degree in Procurement;
• Grade 12 ‘O’ level Certificate;
• Member of Zambia Institute of Purchasing and Supply with a valid practicing License.
• At least 3 years  of relevant  post-qualifying  experience;

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OTHER SKILLS AND ATTRIBUTES

• Knowledge of the Public Procurement guidelines;
• Report writing skills;
• Team-participation;
• Analytical, communication, and interpersonal skills
• Self-motivation;
• High level of integrity; and
• Knowledge of relevant computer applications

Reporting directly to the office of the Assistant Director, the job holder will be responsible for providing Secretarial Services to the office of the Assistant Director.

MAIN DUTIES/ACCOUNTABILITIES

• Drafting and typing Memorandums, Letters, and any other communication.
• Responsible for maintaining a sound filing system for correspondence and other documents held in the office of the Assistant Director.
• Receiving, recording, monitoring, and co-coordinating business correspondence from taxpayers and other units within the Zambia Revenue Authority.
• Receiving and screening of visitors and business and personal telephone calls received.
• Responsible for procurement of beverages for the Assistant Director’s office.
• Fixing appointments for the Assistant Director.
• Scanning/Photocopying copies for the Assistant Director’s Office.
• General office management.
• Any other duties as assigned by the Assistant Director

REQUIREMENTS

• Grade twelve (12) School Certificate  or Equivalent
• Minimum Typing and Shorthand speeds 55 / 100 wpm respectively
• Advanced Certificate in Secretarial/Personal Secretary Certificate or equivalent.
• Minimum of three (3) years of relevant work experience.
• Minimum of a Diploma in Secretarial or Management Studies will be an added advantage
• Member of the Professional Secretaries Association of Zambia

OTHER SKILLS AND ATTRIBUTES

• High levels of integrity
• Interpersonal skills
• Good communication skills
• Analytical skills
• Computer skills – Word, Excel

Reporting to the Security Officer, the job holder will provide security to specific Zambia Revenue Authority premises and property to ensure maximum security against thefts and vandalism.

MAIN DUTIES/ACCOUNTABILITIES

• Ensures that the Authority property is well guarded at all times;
• Controls and regulates visitors entering and leaving the Authority premises;
• Patrols the assigned beat and makes sure that there are no unauthorized people or trespassers;
• Arrest offenders/thieves found with Authority property or damaging installation or equipment and hand them over to Supervisors for further action;
• Records events during the shift in the occurrence book and briefs the Supervisor on the same.

REQUIREMENTS

• Grade twelve (12) School Certificate or General Certificate of Education (GCE) equivalent
• Certificate in Military Training/Police Training, Basic Security Training, Advanced Security Training, or Equivalent
• Two (2) years work experience in a related role

OTHER SKILLS AND ATTRIBUTES

• High levels of integrity
• Interpersonal skills
• Good communication skills
• Analytical skills
• Computer skills – Word, Excel

Reporting to the Maintenance Engineer, the job holder will be responsible for all the plumbing fixtures, electrical and civil installations, and civil works, and ensuring that Air conditioning units are in good working order at all times.

MAIN DUTIES/ACCOUNTABILITIES

• Timely Maintenance of plumbing fixtures, electrical installations, civil works, and Air conditioning units  at ZRA premises throughout the country to ensure that the equipment is in good working condition;
• Undertake regular inspections and inventory of all physical installations at ZRA properties.
• Supervise contractors that the Authority may contract from time to time

REQUIREMENTS

• Craft certificate in construction; electrical; plumbing; or any building-related engineering field. Further qualifications to  be an added advantage

• Grade 12 ‘O’ level Certificate
• Not less than 4 years  of practical experience in construction/engineering-related field
• Must be a Member of the Engineering Institute of Zambia

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OTHER SKILLS AND ATTRIBUTES

• Planning and Organization Skills
• Initiative
• Teamwork
• Trouble Shooting
• Communication skills
• Knowledge of relevant computer applications

Reporting to the Maintenance Engineer, the job holder will be responsible for the maintenance, repairs, and installation of carpentry, joinery, glazing, and aluminum fixtures in the designated area of operations.

MAIN DUTIES/ACCOUNTABILITIES

• Responsible for repairs and  installation of carpentry, joinery, glazing, aluminum, and other fixtures as required
• Responsible for minor painting and building repair works
• Provide advice on the safety and statutory requirements
• Ensure compliance with all building safety and statutory requirements
• Provide technical knowledge and guidance to Artisans, technologists, and contractors on matters of carpentry works and Aluminum works
• Supervision both in-house and outsourced carpentry and other minor  maintenance and new works

REQUIREMENTS

• Craft certificate in Carpentry

• Grade 12 ‘O’ level Certificate
• Painting or bricklaying  qualifications to  be an added advantage
• Post qualifying  of carpentry /aluminum works  practical experience of not  less than 4 years
• Must be a Member of the Engineering Institute of Zambia

OTHER SKILLS AND ATTRIBUTES

• Planning and organization skills
• Interpersonal skills
• Teamwork
• Negotiate skills
• Technical Report Writing Skills
• Technical skills in the construction, repair, restoration, and installation of wood; aluminum, and other related carpentry materials.
• Knowledge of tools, equipment, and materials common to the carpentry trade.
• Ability to estimate time and materials needed for assigned work projects
• Knowledge of relevant computer applications

Reporting directly to the Assistant Administration Officer – Services, the job holder will be responsible for providing direct supervision of the Authority’s messenger and cleaning services and coordinating general services requests in line with the overall general administrative functions of the Administration Department.

MAIN DUTIES/ACCOUNTABILITIES

• Plan and coordinate messengers’ daily work schedule;
• Plan messenger’s leave schedule;
• Take stock of and account for cleaning materials and equipment;
• Monitor and inspect the cleaning services provided by in-house and outsourced cleaning personnel;
• Co-ordinate all handyman work;
• Co-ordinate intra-office mail delivery;
• Co-ordinate the reporting and cataloging of premises maintenance faults and requirements;
• Ensure adherence to the Authority’s health and safety standards by all in-house and outsourced cleaning personnel; and
• Provide general support to the implementation of the Authority’s health and safety programs.

MINIMUM REQUIREMENTS

• Grade twelve (12) certificate
• Certificate in House Keeping or related field
• Minimum of two (2) years post-qualifying experience in undertaking messenger/cleaning services.

OTHER SKILLS AND ATTRIBUTES

• Teamwork
• Good interpersonal skills
• Personal organization
• Good initiative and ability to meet deadlines
• Knowledge of ZRA operations
• Leadership and supervision skills

Only candidates who meet the above role specifications and competencies should apply enclosing their detailed CVs, photocopies of their academic/professional qualifications, and any other documentation in support of the application. Daytime and reachable telephone and/or mobile numbers should be clearly stated.

Only shortlisted candidates will be contacted.

How to Apply 2

Go to the ZRA Recruitment Portal https://www.zra.org.zm/job-opportunities/

Download the advertisement and Recruitment Application,

Fill and Submit to the Address

Applications should reach the undersigned no later than Thursday, 14^th 

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The Director, Human Resource

Zambia Revenue Authority

1. O. Box 35710

LUSAKA