TEACHERS’ FUND DIGITALISES ITS OPERATIONS
Teachers fund is now going to be operated digitally.
You are informed of the steps being taking by the FUND to deliver quick operational services to contributors of the FUND.
Please be informed that in the coming weeks, the FUND will officially LAUNCH its digitization process.
In fact, we hope to do the launching during this year’s Annual General meeting (AGM).
The following platforms will be fully operationalized:
1. USSD APPLICATION
2) WEB/CRM APPLICATION
3) MOBILE APPLICATION
Using these platforms will ensure;
1. Process Automation: i.e, Automation of loans, Retirement benefits (processing), Membership, Contributions adjustment
2. Chart Bots: The platforms will enable real time chat between members and the FUND
3. Online Payments: The platforms will support the online payments to and from members of the FUND
4. Social media engagement will equally be available Essentially, what this means is that we will ensure;
5. Speed in process turnaround time for all transactions
6. Convenience in transacting business with the FUND
7. Real time response to members requests
8. Improved collaboration between the FUND and the district secretariat
9. Improved customer engagements.
Please be informed again that, other policies being put in place by the FUND in our quest to respond to members expectations are receiving attention earnestly and you will be briefed accordingly.
CCT is online members can Take Loans without going to the Office.Steps to Apply For CCT Loan on Your Phone-Online